Competency Assessment Of Laboratory Employees

A prerequisite that must be met in order to employ a staff of competent employees is the existence of up-to-date job descriptions that list the educational, training, and certification requirements as well as the duties and responsibilities of individuals occupying each job classification. The authority, responsibilities, and interrelationships of all personnel involved in the laboratory should be documented in the job description in an unambiguous fashion. Once the initial competencies of employees have been confirmed, they should be strongly encouraged to participate in regular continuing education activities in order to maintain and acquire additional competencies. Competency assessment sessions should be conducted on at least an annual basis with each employee.

The laboratory should be directed by an individual who is accountable for both the administrative and technical activities of the entire operation. A secondary tier of leaders should also be identified who are responsible for the content of laboratory reports and for providing courtroom testimony when necessary. The laboratory managerial staff should be answerable to implementing the laboratory's quality management program and for striving to achieve on-going improvement of laboratory performance.

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